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To ensure the company's ability to keep promises, both Carlson and
LaVine felt it was crucial to have a work force of skilled professionals
always available to serve the needs of customers with flexibility and
commitment. So they found and hired the best craftsmen in the
area. They believed that if they could consistently deliver the
highest quality product, there would always be enough work to maintain the
full-time, permanent crews.
Years have passed and the Carlson and LaVine theories have proven correct.
Our company has maintained a substantial full-time work force throughout
its history. Our reputation for providing year-around work has
enabled us to attract the most skilled and experienced craftsmen and, more
importantly, to keep them. Longevity is definitely the rule and not
the exception at Carlson-LaVine. We have a strong commitment to our
employees and they in turn are dedicated to providing superior service on
every job. We have undertaken and completed thousands of construction
jobs. Our clients enjoy the confidence of having one of our
experienced project managers dedicated to their jobs from start to finish,
as well as having an equally experienced and professional field supervisor
on the job site every day.
Perhaps the greatest testament to the caliber of service that we provide
our clients, as well as our greatest source of pride, is the number of
clients who come back again and again to engage our services for new
projects. Almost 98% of our business is from customers with whom we
have worked previously. Our clients cite our excellent communication,
flexibility, and commitment to getting each job done on budget, on
schedule, and with superb quality as the reason they continue to look to us
for their construction services. Our medium size has been a
tremendous asset: we are large enough to tackle large projects, but small
enough to be totally responsive to our clients' every need.
Some things have certainly changed over the years that we have been in
business. We have incorporated every technological improvement to
make our operation as efficient as possible. But our fundamental
philosophy, the one which our founders put into place back in 1941, and
which drives each member of our company every day, will never change: Every
job is the most important job. Every client is the most important
client. And a promise made is a promise kept.
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